Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.vodafone.co.uk/mobileconnect

If you are still having difficulties, you may want to call Vodafone Customer Care.

Contract Customers
Whilst in the UK:191(from Vodafone network)
08700 700 191(from any other network)
Whilst abroad:+44 7836 191191(from any network)

Prepay Customers

Register at www.vodafone.co.uk/mcprepay to check your credit balance and TopUp your Vodafone Mobile Connect Prepay service.

To register you will need the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".

You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: 08700 776655(whilst in the UK)
+44 7836 191919(whilst abroad)
TopUp: 08700 778899(whilst in the UK)
+44 7836 192345(whilst abroad)

Standard UK and roaming call charges apply.