Solutions for many problems can be found quickly
- in the 'Help' menu
- at your own corporate 'Help Desk', where you have one
- in the Support area at www.vodafone.co.nz/mobileconnect
If you are still having difficulties, then you can call the Vodafone New Zealand Business Solutions Support team on the following numbers:
0800 921 021, if you are in New Zealand, or
+64 9 355 2007 if you are calling from overseas.
Note on Usage Window Accuracy
All amounts shown in the Usage window are approximate.
Various factors, including other programs running on your computer (e.g. automatic updates or compression software) may cause differences between the amount of data shown as transferred in the Usage window, and the transfer actually recorded by mobile networks. These differences may sometimes be large.
Your actual usage, rounded up as per our rounding policy (see www.vodafone.co.nz/mobileconnect for latest KB price rounding), will be recorded in your monthly bill and our charges are calculated on this basis.