Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.vodafone.co.uk/mobileconnect

If you are still having difficulties, you may want to contact XL Center.

Contract Customers
Whilst in Indonesia:818(from Handset)
+62-21-57959818(from any other network)
Whilst abroad:+62-21-57959818(from any network)

Prepay Customers

Register at www.xl.co.id to prevent your number of being abuse for any illegal actions.

To check your SIM number, you can do the following:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".

You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: +62-21-57959818(whilst in Indonesia)
+62-21-57959818(whilst abroad)
TopUp: Press *123# followed by Send/Yes key(whilst in Indonesia)

Standard local and roaming call charges apply.